Every product you order at Mo'Tiff Designs is an individual item, manufactured by hand for you. Returns aren’t put back on our warehouse shelves, as we can’t resell them. This is why we want to make sure you’re 100% content with your order. And if you should not be completely happy for any reason, just make use of our
30-day return guarantee
Simply return your product within 30 days of receipt. Whether it doesn’t fit you, suit you or it’s not what you expected - just send it back. You can choose from the following options:
Exchange for a new product
Exchange for a voucher to be redeemed towards your next order
Refund of your product cost as long as the product was not designed specifically for you.
YOU MUST FILL OUT THE RETURNS FORM BELOW. In the "message box" please explain why you are returning the item and if you want a refund or a different size.
Once we receive your form we will send you a pre-stamped return package. Place the item in the package and mail it to us. Your voucher, exchange item or refund will be mailed to you within 1 week of receiving the returned item.